Standard delivery is free of charge and should arrive within 4-6 business days.
If you’re in a hurry, orders placed by noon CT with Premium shipping selected will be delivered in 2 business days for $6.00. Express shipping is also available to most destinations. Orders placed by noon CT will be delivered by the end of the following business day for $12.00.
* Gift Cards may be shipped only to U.S. addresses via U.S. Postal Service. Gift Cards are shipped separately from other merchandise.
Crate and Barrel Gift Cards may be redeemed online at crateandbarrel.com or cb2.com. They may also be used at our Crate and Barrel and CB2 stores (U.S. only, including Outlets) or by phone for catalog orders.
Please note: We do not personalize Crate and Barrel Gift Cards with a recipient name. Each Gift Card is issued in the denomination indicated by the purchaser. You can enter a gift message free of charge during Checkout.
We also offer Gift Cards for business incentive programs. For more information, contact us or ask for the Business Sales Office at 800.717.1112, Monday–Friday, 8:30 am–5 pm CT.
Important Customer Notice
We can only guarantee the authenticity of Gift Cards, eGift Cards, Shop Cards and eShop Cards if they are acquired through crateandbarrel.com, cb2.com, U.S. Crate and Barrel stores (including Outlets), U.S. CB2 stores, by calling 800.323.5461 (Crate and Barrel) or 800.606.6252 (CB2), or through one of our authorized retail partners. Gift Cards, eGift Cards, Shop Cards and eShop Cards purchased through online auction, classified ad sites and resale sites may be counterfeit or have a zero dollar balance and can be canceled at any time if determined to be fraudulent. Shop/eShop Cards will be void if bartered or sold.
Land of Nod Gift and Shop Cards can continue to be redeemed at Crate and Barrel and CB2 stores, online at crateandbarrel.com and cb2.com and through any of our catalogs.
Using paper Gift Certificates or Merchandise Credits
Gift Cards, eGift Cards, Shop Cards and eShop Cards can be used at checkout online, in our stores and with catalog phone orders. Paper Gift Certificates or Merchandise Credits may not be redeemed online. You can still use your paper Gift Certificates or Merchandise Credits as a form of payment in our stores (U.S. only) or by mailing them with your Catalog order.
Terms and Conditions
Crate and Barrel Gift Cards, eGift Cards, Shop Cards and eShop Cards are redeemable for merchandise or services at Crate and Barrel stores (U.S. only, including Outlets), online at crateandbarrel.com or by phone to 800.323.5461. They also can be redeemed for merchandise or services at CB2 stores (U.S. only), online or by phone. Gift Cards, eGift Cards, Shop Cards and eShop Cards may not be used as payment on a Crate and Barrel credit card or any other account. Returned merchandise purchased with a Shop/eShop Card will be refunded to a Shop/eShop Card. Purchases will be deducted from each card’s balance until the value reaches zero dollars. Funds on these cards do not expire and cannot be redeemed for cash, except where required by law. Crate and Barrel is not responsible for lost, stolen or damaged cards, or any unauthorized use. Shop/eShop Cards are void if auctioned, bartered or sold. Your acceptance or use of this card constitutes agreement to these terms and conditions, which may change at any time. To check your balance, visit crateandbarrel.com/giftcards or call 877.477.4567. For Customer Service, call 800.606.6458.